Support
Help & contact
Answers to the most common questions. Could not find yours? Write to us, we usually reply within a few days.
We do not have an answer for that yet. Just write to us using the form below.
Getting started
What is Macrova?
Macrova is an iPhone app for calorie and macro tracking with AI. You log meals by photo, barcode or by hand and always see how much of your daily goal is left. The fridge scanner suggests recipes from what you have at home.
Which devices does Macrova support?
iPhone with iOS 17 or later. There is no version for iPad, Android or Apple Watch yet.
How do I get the app?
Macrova is in testing. Sign up for the beta on our home page. As soon as it starts, you get an invitation by email and install the app via Apple’s TestFlight. The App Store launch follows after that.
How much does Macrova cost?
The beta is free.
Do I need an account?
No. There is no Macrova account. You answer a few questions on first launch, and your data stays on your iPhone.
Which languages are available?
English and German. You can switch the language right in the app under Settings.
Features
How accurate is the photo scan?
The AI estimates the portion and nutrients from the photo. That is usually close, but never exact. Check the result and correct it if needed. Take the photo from above and in good light.
How does the fridge scanner work?
Tap “Fridge” at the bottom and take up to six photos of your fridge or pantry. Macrova recognises the ingredients. You check the list, add or remove items and then get recipe ideas with steps, time and estimated nutrients. Your goal and diet are taken into account.
Where does barcode nutrition data come from?
From the free Open Food Facts database, maintained by a community. If a product is missing or a value is wrong, you can edit the entry before saving.
How does Macrova calculate my calorie goal?
From your resting energy (age, height, weight, sex) times your activity. Depending on your goal and pace, a little is subtracted or added. You can see the exact calculation in the app under Settings › Calories & macros, and here on the website in the calorie calculator.
Can I set my own goals?
Yes. Under Settings › Calories & macros, turn on “Set my own goals”. Your values then stay the same even when you log a new weight.
Does Macrova work offline?
Partly. You can always log meals by hand, water and weight. Photo scan, fridge scanner, recipes and barcodes need an internet connection.
Can I connect Apple Health?
Not yet. Your steps come straight from your iPhone’s motion sensor, no extra app needed. A connection to Apple Health is planned for later.
Troubleshooting
Why are no steps counted?
Macrova reads steps from your iPhone’s motion sensor. Allow access in the app under Settings › Activity & steps, or in the iOS Settings under Macrova › Motion & Fitness.
I do not get any reminders.
Check under Settings › Reminders that the main switch is on. If notifications are turned off in iOS, tap “Open Settings” and allow them there.
The photo scan does not work.
Check your internet connection and whether Macrova may use the camera (iOS Settings › Macrova › Camera). After a lot of scans in a short time there is a short pause. Wait a moment and try again.
Data & privacy
Where is my data stored?
Meals, weight, water, workouts and your profile are stored only on your iPhone. There is no Macrova account and no database with your entries on our side.
Are my photos stored?
Photos are only sent through our server to Google Gemini for the analysis. We do not store them. They stay on your iPhone only if “Keep meal photos” is on.
Can I take my data to a new iPhone?
Yes. Save a backup under Settings › Data & privacy, for example in iCloud Drive, and restore it on the new iPhone.
How do I delete all my data?
In the app under Settings › Data & privacy › “Delete all data and start over”. This removes all entries and photos from your iPhone. Deleting the app also removes all data.
Is Macrova a medical app?
No. All values are estimates. If you are ill, pregnant or have an eating disorder, please talk to a doctor or dietitian.
Contact
Write to us.
Questions, ideas, praise or a bug? We read everything and usually reply within a few days.
Prefer email? support@macrova.ch